Contact Us

Need help with your order? Our team is here to help!

Get in touch

We aim to respond to all email queries within 24 hours. Email us here at hello@kawaiikeys.com with your order number and we’ll be in touch!

  • Email: hello@kawaiikeys.com
  • Hours: 9:00am - 5:00pm
  • Monday - Friday

Live Chat

For urgent queries, please contact us using the live chat button here. Live chat is operated by Facebook Messenger.

  • Live Chat: Chat with us via Messenger
  • Hours: 9:00am - 5:00pm
  • Monday - Friday

Order Tracking

To track your order, please head over to our order tracking page and enter your email and order ID.

  • Track My Order: Order Tracking Page
  • *Your tracking number will also be automatically sent to your email at checkout. Please check your email for your tracking number.